Robotic process automation, or RPA, typically requires structured data for efficient operation. Yet 80% of enterprise data is buried in unstructured documents – think emails, invoices and receipts.
Voice and call-back processes that require human subjectivity only add to the limitations.
Curious Thing is a voice AI tool with the smarts to structure data and iron out any potential issues posed by human subjectivity, greatly increasing the efficacy of voice AI.
It’s a win for organisations keen to embark on their RPA journey, with minimum hassle en route!